Drupal Support

By Matt Batterton, 18 March, 2025
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Web Care Support and Maintenance

Drupal Support

Our team works as an extension to your business, assisting you at every stage to ensure you maximise the potential of your website.

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Web Care

Support Packages

Each of our web care packages are carefully setup to help you depending on how active your website is and how quickly you want to grow.

Our experienced team provides assistance and support, along with ongoing improvement and development that helps you maintain your website effectively and grow your business.

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Email & Phone Support
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Contact us, and our team of experts will be made available as soon as possible to offer the right kind of assistance and support your business needs.

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Strategy Reviews
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Regular meet-ups to help you define your online strategy and align it with your business goals.

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Security & Maintenance
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We ensure that your website stays secure to give you peace of mind that your business is safe in our hands.

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Monthly Web Care

Our standard and most popular support packages. Pay monthly and be reassured that we will be on-hand to provide support and assistance at any time during office hours.

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Starter
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A great place to begin covers the fundamentals with space to grow.

  • 4 Developer hours per month
  • Email and telephone support
  • Support ticketing
  • Annual strategy review
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Growth
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A step up in responsiveness and support coverage

  • 8 Developer hours per month
  • Security updates
  • 24/7 uptime monitoring of x1 URL
  • Email and telephone support
  • Support ticketing
  • Quarterly strategy reviews
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Performance
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For sites that need proactive optimisation.

  • 16 Developer hours per month
  • Security updates
  • 24/7 Uptime monitoring of x1 URL
  • Email and telephone support
  • Support ticketing
  • Monthly strategy reviews
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Full Coverage
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Top-tier, strategic and on-call support.

  • 24 Developer hours per month
  • Out of hours support
  • Security updates
  • 24/7 uptime monitoring of x1 URL
  • Email and telephone support
  • Support ticketing
  • Custom strategy reviews
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